Knowledge transfer before a departure
Challenge An expert retires in six months, with years of special cases in a single head.
Benefit A targeted capture plan turns their experience into approved, findable videos.
Video know-how base · for large organisations
Pass on and spread your teams’ know-how.
Your experts share their know-how on video, business moderators guarantee its quality before it is released, and every colleague accesses it from the SkillPlex platform. With its dashboards, HR measures usage, identifies gaps and steers training plans.
Videos approved by business moderators
MentorIA, a reliable and verifiable AI
Hosted in the European Union (AWS)
MentorIAAnswers from your teams’ approved videos
How do I apply a discount on a framework contract?
Enter the discount in the order header, not on the line1. Otherwise it is not carried over to the credit note: check the “Base” field before you confirm2.
1Framework contract discount · 1:242Credit note case · 3:05
Answer generated from approved videos — check the sources.
The problem
The know-how that matters is written down nowhere.
It is held by a few experts and circulates informally. It is lost when someone leaves or moves role, and it is missing just when your teams need to adopt a new tool, a new technology or a redesigned business process.
“He is the only one who knows how.”
Years of practice, special cases and workarounds that were never documented and do not fit into a written procedure.
“The new tool goes live on Monday.”
New software, new technology, a revised business process: one-off training is not enough to embed new ways of working. The questions come afterwards, at the workstation, and always fall on the same referents.
“I’ll send it to you in a private message.”
The real answers live in Teams, in emails and in the corridors. They are neither findable, nor checked, nor shared with the next team.
SkillPlex puts this know-how back into circulation: captured by those who master it, approved, then available to everyone at the moment they need it.
How it works
Capture, approve, find, steer.
Four steps to turn individual know-how into company knowledge, with no software to install and no video skills needed.
1
Capture
A colleague records from their browser, guided by a script, or imports an existing video. A few minutes is enough.
2
Approve
The business moderator reviews, corrects the transcript and publishes. Nothing circulates without approval; confidentiality is set by team.
3
Find
Asked in natural language, every question receives a reliable, verifiable answer from MentorIA, based solely on approved videos and linked to the exact moment that supports it.
4
Steer
HR sees who contributes, what is watched, which topics are covered and which questions remain unanswered.
MentorIA, SkillPlex’s AI agent
The conversational and generative AI that builds on your teams’ skills.
SkillPlex transcribes, splits, checks and answers. Nothing is published without a business moderator’s approval.
Conversational and generative AI agent
MentorIA
Ask your question. MentorIA answers, with the videos to prove it.
The agent answers in a few sentences from your experts’ videos and takes you to the exact moment that shows it. It only uses approved content that you are allowed to see. And when nobody has answered yet, it turns the question into a knowledge request.
MentorIAAnswers from your teams’ approved videos
How do I apply a discount on a framework contract?
Enter the discount in the order header, not on the line1. Otherwise it is not carried over to the credit note: check the “Base” field before you confirm2.
1Framework contract discount · 1:242Credit note case · 3:05
Answer generated from approved videos — check the sources.
Automatic chaptering
A twenty-minute video arrives split into named chapters. You go straight to the one that matters.
Pre-publication check
SkillPlex flags personal data, customer names, confidential information or remarks to review to the business moderator, who decides with full knowledge.
From written procedure to video
Your existing documents become narrated videos, with a synthetic voice and presenter, clearly labelled as such. The base is useful from day one; your experts then build on it.
And for every video: transcript, subtitles, translation, summary and key points.The AI proposes, the business moderator approves. Your content is never used to train any model.
Adoption by teams
“My employees will never make videos.”
It is the first objection we hear. SkillPlex is designed so that contributing is simpler than writing an email.
- Recording in a few minutes, from the browser, with no software or editing.
- Guide script that says what to show and what to say, step by step.
- Knowledge requests: “does anyone know how to…?” — the question creates the video.
- Recognition of contributors, visible to line management and HR.
Security and compliance
Ready for your CIO’s and DPO’s review.
Hosting in the European Union (AWS)
SSO and MFA
GDPR, DPA and sub-processors documented
Confidentiality by team
Image rights managed in the tool
Your data trains no model
About us
A software publisher born from consulting for large organisations.
TECH’UP Consulting, an IT consulting firm founded in Paris in 2017, runs large organisations’ IT projects to PMI standards, with a commitment to transparency on results.
A company’s critical know-how rests on a few experts and is lost when they leave, for lack of transfer. SkillPlex, the platform published by TECH’UP, captures this know-how in short videos, approved by business moderators before release, and shares it with all colleagues. HR leaders steer the skills capital through dashboards (usage indicators, training requests, behaviour analysis) that guide training decisions and reveal gaps. The platform builds on artificial intelligence and cutting-edge technologies, monitored on a permanent basis.
Collaboration
One team, close to yours, with a single point of contact.
Innovation
Permanent technology watch, with cutting-edge technologies proven on your projects as on SkillPlex.
Talent
Consultants who grow with every assignment, supported by PMP-certified project managers.
Commitment
We stand behind what we deliver: PMI standards, regular deliveries, transparency.
2017Year founded
ParisHead office
PMIDelivery standards
SkillPlexOur published product
See SkillPlex on your own use cases.
Thirty minutes by video call: your situations, our answers, no generic pitch.
Book 30 minutes Scope and terms defined with you during the demo.